Books

[Re]Create the Organization You Really Want!

Do you wish there was a way to create ever-increasing value for all your key stakeholders, including customers, employees, investors, partners, society, and the natural environment? This book provides a flexible framework to help you design and develop a custom approach to aligning your strategy, systems, scorecard, and culture. Whether you are designing and building a new organization, transforming an existing enterprise organization, or just redesigning and rebuilding a part of the organization, this book will help you become the architect of your organization – one that creates sustainable value for multiple stakeholders.  

Organization Diagnosis, Design, and Transformation

Organization Diagnosis, Design, and Transformation is the ultimate guide on management system design for the organization architect. Whether diagnosing the existing organization, redesigning the management systems and processes, or leading the transformation, this practical guide has the tools and advice you need to build a high-performing organization. This fifth edition is updated and expanded to include the 2011-2012 Baldrige Criteria and many new examples. This edition is out of print and free to download. 

India Edition

An Indian version of the Baldrige User’s Guide 4th edition is now available in India by Wiley India Pvt. Ltd. The Baldrige Criteria for Performance Excellence (CPE) is used by many organizations in India to create sustainable excellence in an increasingly competitive global market. The India edition includes several examples from Tata Group companies and a foreword by Dr. Jamshed J. Irani, Director, Tata Sons and Chairman, Tata Quality Management Services. This edition is authorized for sale only on the Indian subcontinent.