Blog

  • A Framework for Leading the Transformation to Performance Excellence Part 1

    A Framework for Leading the Transformation to Performance Excellence Part 1

    In a complex business landscape, CEOs must adapt strategies for sustainable success. This article introduces a framework for leading organizational transformation, identifying key forces and facilitators, nine leadership approaches, effective behaviors, and the importance of organizational culture. These elements collectively drive the quest for performance excellence and successful change. Read more

  • Insights on the Future of Quality Management Research

    Insights on the Future of Quality Management Research

    The article features insights from the QMJ Editorial Board on future directions for quality management research, emphasizing the importance of identifying relevant topics to advance knowledge in the field. Contributions include recommendations for new research ideas, with a focus on cross-disciplinary approaches from various board members. Read more

  • CEO Attitudes and Motivations: Are They Different for High-Performing Organizations?

    CEO Attitudes and Motivations: Are They Different for High-Performing Organizations?

    The article explores the motivational and attitudinal patterns (MAPs) of CEOs leading high-performing organizations, particularly Baldrige Award winners. Key traits identified include continuous evolution, systems thinking, collaborative responsibility, learning from the past, fact-based management, and intolerance for inconsistency. These insights can enhance leadership development and succession planning. Read more

  • Management System Design for Sustainable Excellence: Framework, Practices, and Considerations

    Management System Design for Sustainable Excellence: Framework, Practices, and Considerations

    In today’s challenging landscape, leaders are urged to create management systems that deliver sustainable value for diverse stakeholders. This article outlines a comprehensive framework combining elements from performance excellence, systems theory, design thinking, and sustainability, emphasizing a design approach aimed at improving management effectiveness and fostering lasting organizational value. Read more

  • Management System Design for Sustainable Excellence: Framework and Methodology

    Management System Design for Sustainable Excellence: Framework and Methodology

    The paper presented in Rome at the 5th International Conference on Design Principles and Practices outlines a framework for creating management systems that foster sustainable value among various stakeholders. It integrates systems theory, design thinking, and appreciative inquiry, emphasizing sustainability while providing practical examples for leadership and management system design. Read more

  • Role Model: Interview Video

    Role Model: Interview Video

    The video discusses leadership transformation, emphasizing that leaders must embody the changes they wish to see, as illustrated by a quote from Gandhi. It highlights the necessity for CEOs to model desired behaviors and introduces leadership scorecards as tools to track engagement with stakeholders. Leadership effectiveness relies on genuine transformation. Read more