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  • Systems Thinking: Challenges and Potential

    Systems Thinking: Challenges and Potential

    The interview excerpt discusses challenges in systems thinking and the potential of Big Data. Key challenges include the siloed structure of business education, which hinders integrated thinking, delays in organizational feedback affecting learning, and the need for improved organizational models to utilize Big Data effectively. These insights aim to inspire better frameworks for understanding complex… Read more

  • Personal Transformation Often Required

    Personal Transformation Often Required

    The Business 901 interview discusses the 14 steps in the Path to Sustainable Excellence, emphasizing their importance for organizational success. While not all steps may be mandatory, organizations excelling typically implement most. It highlights the necessity of personal transformation among leaders to foster credibility and set examples for change within their organizations. Read more

  • Learning and Innovation: Combining Science and Creativity

    Learning and Innovation: Combining Science and Creativity

    The interview excerpt discusses the interplay between organizational learning and innovation, emphasizing that scientific methods should integrate with creativity. It notes the shift towards digital processes and the complexity of human behavior in organizations. The importance of creatively adapting ideas rather than merely copying is highlighted, alongside the necessity of taking risks to foster innovation. Read more

  • Overcoming the Inertia of the Status Quo

    Overcoming the Inertia of the Status Quo

    Organizations often resist change due to inertia. To transform, driving forces like dissatisfaction with the status quo and a compelling vision for the future are essential. Leaders must create and maintain tension to sustain progress, continuously assessing and improving the organization’s direction while ensuring that the need for change remains evident. Read more

  • Organization Design Community, Framework, and Sustaining the Gains!

    Organization Design Community, Framework, and Sustaining the Gains!

    This interview excerpt discussed the fragmented organization design community and the role of organization architects in achieving sustainable excellence. They highlighted the importance of a leadership framework informed by the Baldrige Criteria for Performance Excellence, emphasizing continuous improvement, stakeholder value, and adapting to changing circumstances. Read more

  • Leading Transformation to Performance Excellence: Denver Keynote

    Leading Transformation to Performance Excellence: Denver Keynote

    This keynote presentation highlighted the challenge for organizations to create sustainable value for all stakeholders amidst evolving definitions of success. A systems approach to organization design, emphasizing alignment with culture and stakeholder needs, is essential. Frameworks for design and leadership facilitate transformation, fostering lasting improvements and stakeholder satisfaction. Read more